Shipping & Delivery
What are the shipping options available?
We are proud to offer free express delivery Australia wide. To metropolitan areas, deliveries take 1-3 working days. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, it may take 2-4 days to arrive.
Do you ship overseas?
Yes, we ship worldwide via Australia Post Standard International Parcel Service. We charge flat fee of $29 on all orders from outside Australia. Delivery time estimate is 6 business days. Tracking service is included.
Has my order been shipped out yet?
When your item has been shipped from our office, we will notify you via email. Please check your spam/junk folder and add us to your address book or contact list to ensure our emails and notifications reach your inbox safely. You can also check on the status of your order here.
Will I be charged import duties at the customs?
International customers may be charged import duties. Any import duties (if applicable) are charged when the parcel arrives at its destination country. These charges will have to be borne by the recipient of the parcel.
Import duties and custom policies vary widely from country to country and unfortunately, we are unable to advise on these specific issues. For more information on import duties in your country, please contact your local customs office to ensure that you will not be surprised by unexpected costs.